Support and contact
With Affection is run by one person. Write to us, and a person will answer.
Use this one address for anything: a problem with the app, a question about your account or your data, a letter you reported, or a decision you think we got wrong. In the app you can also go to Settings → Contact us.
Reporting a letter
Open the letter and choose Report this letter. Tell us what happened. The sender is not told that you reported it.
We review every report within 24 hours. If a letter breaks the Terms of Use, we may remove it and close the account that sent it. We do not always tell you the outcome of a report, but we read each one.
If you do not want to hear from someone, you can refuse their letters at any time. They are not told.
If you or someone else is in immediate danger, contact local emergency services. In the US, call or text 988 for crisis support. Reporting a letter is not an emergency service.
Your account and your data
- Delete your account any time in Settings → Delete account. This cannot be undone.
- To ask what we hold about you, or to have it corrected or removed, email us from the address you can be reached at, or use Settings → Contact us, so we can confirm the request is yours.
- The details are in the Privacy Policy and the Terms of Use.
Refunds
You bought the app once, through Apple, so Apple handles refunds. Ask at reportaproblem.apple.com.